Privacy Policy

Thank you for visiting our site.  At Hyo Silver (“Hyo Silver”), we are committed to protecting the privacy of our online customers and visitors as we are committed to protecting the privacy and security of any information we collect through our Web Site ( (including all subpages thereto, the “Site”).  We have prepared this Privacy Policy to highlight our commitment to your privacy and to inform you as to how we will use the information you entrust to us in connection with the services provided by Hyo Silver (the “Services”).  If you have objections to the Privacy Policy, you should not access or use the Site nor should you sign up for the Services.

General Information

In general, you can visit the Site on the World Wide Web without telling us who you are or providing us with any personally identifiable information.  However, we collect the domain names (not the email addresses unless you choose to provide your email address to us) of all visitors to our Site to measure the number of visits, pages visited, average time spent on our Site, etc.  We use this information to continually improve the convenience and functionality of our Site.

We may also conduct online surveys to better understand the needs and profiles of our visitors and to measure the interest of our visitors in the features of our Site.

We may tailor our offers to you based on information you provide when you purchase products and services, from our online surveys, from information that may indicate your purchasing preferences and lifestyle, as well as information available from external sources, including demographic and census data.  With your consent, Hyo Silver may also share your email address with other reputable companies so that they can send you product and service offers that may be of interest.  You will be offered an opportunity to restrict access to your email address if you object to the use of your email address by any party other than Hyo Silver.  Unless it is specifically stated otherwise, when you are asked for personal information on our Site, you are agreeing to share that information with Hyo Silver.

 Information Collection and Use

When you sign up for the Services you will be asked to provide us with certain information, described in detail below (together, “Your Information”).  Unless it is specifically stated otherwise, when you are asked for personal information on our Site, you are agreeing to share that information with Hyo Silver and its affiliates.

 We may use Your Information:

  • For license reporting and assessment of service levels;
  • To better understand on an aggregated basis how our services are used, gauge traffic patterns and determine what types of content and services are most popular with our users;
  • To verify access rights to content or services;
  • To provide you with information about Hyo Silver products, services, news and events through the Site or email;
  • To allow you to purchase and download Hyo Silver products and services; and/or
  • To provide you with personalized and customized content programming, instructions and services.

Also, we may also collect credit card and billing information to complete any purchase.  Hyo Silver does not permanently store this information and the information is removed once the transaction has been completed.

Limited Information Sharing with Third Parties

Hyo Silver is committed to protecting your privacy.  We will only share Your Information with third parties in accordance with your instructions and in order to provide you specific services.  [For example, we use a credit card processing company to bill users for Services or products purchased.  This business partner does not retain, share, or store any personally identifiable information except to provide this service and is bound by a strict confidentiality agreement which limits their use of such information.]

We may share aggregated and anonymous demographic information with our business partners but no such information can be linked directly to Your Information.

Although we will use every reasonable effort to preserve your privacy, we may need to disclose Your Information, including personally identifiable information, when required by federal, state local or other governmental regulations or laws.  In such cases, we will use reasonable efforts to disclose only the information required by law enforcement personnel.

Third-Party Websites

Our Site may include links to other third party Web sites.  While we try to link to sites that share our high standards and respect for personal privacy, however, Hyo Silver is not responsible for the content or the privacy practices employed by any third party.

Change in Ownership and Other Business Transaction

In the event Hyo Silver goes through a business transition, such as a merger, acquisition or the sale of all or substantially all of its assets (a “Business Transition”), Your Information will, in most instances, be part of the assets transferred.  In such event, Hyo Silver’ custody of Your Information will be transferred subject to all the terms and restrictions in this Privacy Policy.

Following a Business Transaction, Hyo Silver or its successors will continue to use Your Information in accordance with the Privacy Policy under which the information was collected.  If, however, we plan to use Your Information in a manner different from that stated at the time of collection we will notify you via email and/or through a notice on our Web site and any other appropriate methods.  You will have a choice as to whether or not we use Your Information in this different manner.  Whether or not you wish to have Your Information used in this different manner, you will retain ownership rights to Your Information and the ability to delete Your Information at any time.

Amendment of Privacy Policy

Hyo Silver will occasionally update this Privacy Policy.  You can determine when the Privacy Policy was last updated by looking at the “last update” date at the bottom of the policy.  If there are material and substantial changes to this Privacy Policy, we will note these changes through a prominent notice on the Site.


Unfortunately no data transmission can be guaranteed to be 100% secure.  While we strive to protect Your Information, we cannot warrant the security of the information provided to us online.  However, once we receive your information, we will do our best to ensure that our systems are functioning properly and will use reasonable and customary efforts to protect that information.

Additional Questions?

If you have any questions about our Privacy Policy, please call the Customer Service, at (877) 796-7961, or send an email to [email protected] or write to us at Hyo Silver, 1107 12th Street, Bandera, TX 78003.  Although we will in most circumstances be able to receive your email or other information provided through this Site, we do not guarantee that we will receive all such email or other information timely and accurately, and we are not legally obligated to read, act on, or respond to any such email or other information.


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