Shipping Information

When Will My Order Be Shipped?

Orders placed before 12 pm CT on Monday through Friday are typically processed and shipped the same business day. Orders placed after 12 pm will ship the following business day. Orders placed on weekends and when our headquarters is closed also will ship on the next business day.

Our headquarters is closed on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.

How Is My Order Shipped?

UPS is our preferred shipping method. Tracking numbers are provided via email with every order. Please Note: Due to COVID-19, UPS is not honoring guaranteed delivery dates. Thanks for your understanding.

  • Orders Less Than $75 – Flat-Rate Shipping
    $15 flat rate is offered via UPS 2-Day for street addresses only.
    $15 flat rate is offered via Surepost (10-14 days) for PO Box addresses.
  • Orders More Than $75 – Free Shipping*
    Free shipping is offered via UPS 2-Day for street addresses only.
    Free shipping is offered via Surepost (10-14 days) for PO Box addresses.

*Free Shipping applies to orders shipped in the contiguous United States only. If you would like to utilize UPS 2-Day shipping please provide us with a physical mailing address. For orders shipping to Hawaii, Alaska, or Canada, rates will be available via phone order only: Call 830-796-7961. Hyo Silver will not accept any prepaid postage, packaging, or labels to ship any of our items.

International Shipments

Hyo Silver accepts online orders for addresses in the contiguous United States and Canada only. For all other countries, please contact us by telephone at 830-796-7961 and we will gladly process your international shipment.

Shipments to Canada are via UPS International Shipping (duty + tax included); a valid street address is required. All transactions are made in United States dollars (USD). Exchange rates may apply.

 

 

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