Customer Service - Hyo Silver

Contact Us

Need Immediate Help? Call us at 877.796.7961 or submit a contact form.

Custom Order Guide

How to order a custom piece of jewelry

Custom Order Timeline

Allow for design time, production time, and shipping. Its always best to order well in advance for special events.

Exchanges and Refunds

Refund policies, exchanges, store credit, and online exchange form

Gift Cards

Hyo Silver gift cards can be purchased in any amount from $25 to $500.

Jewelry Cleaning and Care

General care for your jewelry, cleaning at home, complimentary professional cleaning, tarnishing and skin discoloration information

Payment Options

Credit cards, PayPal, Klarna, and Hyo Silver Gift Cards

Repairs and Service

Jewelry repair, Hyo Silver warranty, and customer satisfaction policy

Satisfaction Policy

Warranty Information, Exchange & Refund Policy

Shipping Information

Shipping information and methods, shipping timetable, and international shipments

Sizing Guides

Sizing and measurement guides for bracelets, rings, and chains.

Wishlists & Waitlists

Wishlists to track and store designs. Join our waitlist for out of stock items.

Shopping Cart

No products in the cart.

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