Shipping Information

Orders placed before 12:00 pm (CST) Monday through Friday are typically processed and shipped the same business day. Orders place after 12:00 pm will not ship until the following business day. Shipments are also processed on the next business day during store closures. UPS is our preferred shipping method. Free shipping is available for non-custom orders $75+. Tracking numbers are provided via email with every order.  Please Note: Due to Covid-19, UPS is not honoring guaranteed delivery dates. Thanks for your understanding.

Shipping Methods

  • Orders Less Than $75 – Flat Rate Shipping
    $15 flat rate is offered via UPS 2-Day for street addresses only.
    $15 flat rate is offered via Surepost (10-14 days) for PO Box addresses.
  • Orders More Than $75 – Free Shipping*
    Free shipping is offered via UPS 2-Day for street addresses only.
    Free shipping is offered via Surepost (10-14 days) for PO Box addresses.

*Free Shipping applies to orders shipped in the contiguous United States only. If you would like to utilize UPS 2-Day shipping please use a physical mailing address. For orders shipping to Hawaii, Alaska or Canada,  rates will be available via phone order only: Call 830-796-7961
Hyo Silver will not accept any prepaid postage, packaging or labels to ship any of our items

Shipping & Headquarter Closures

Orders placed on these holidays will be processed and shipped the next business day!

Monday May 31st, 2021
Monday July 5th, 2021
Monday September 6th, 2021
Thursday November 25, 2021
Friday & Saturday December 24 & 25, 2021

Friday December 31st, 2021

International Shipments

We currently offer online orders for contiguous United States only. Shipments to Canada are via UPS International Shipping (duty + tax included) and a valid street address is required. All transactional amounts are presented in USD, exchange rates can apply. We will gladly process your international shipment over the phone at 1-830-796-7961.