Shipping Information

Orders placed before 12:00 pm (CST) Monday through Friday are typically processed and shipped the same business day. Orders place after 12:00 pm will not ship the following business day. Shipments are also processed on the next business day during store closures. UPS is our preferred shipping method. Free shipping is available for non-custom orders $75+. Tracking numbers are provided via email with every order.  Please Note: Due to Covid-19, UPS is not honoring guaranteed delivery dates. Thanks for your understanding.

Shipping Methods

  • Orders Less Than $75 – Flat Rate Shipping
    $15 flat rate is offered via UPS 2-Day for street addresses only.
    $15 flat rate is offered via Surepost (10-14 days) for PO Box addresses.
  • Orders More Than $75 – Free Shipping*
    Free shipping is offered via UPS 2-Day for street addresses only.
    Free shipping is offered via Surepost (10-14 days) for PO Box addresses.

*Free Shipping applies to orders shipped in the contiguous United States only. If you would like to utilize UPS 2-Day shipping please use a physical mailing address. For orders shipping to Hawaii, Alaska or Canada calculated live rates will be available.
Hyo Silver will not accept any prepaid postage, packaging or labels to ship any of our items

Holiday Store Closures

Orders placed on these holidays will be processed and shipped the next business day!

New Year’s Day – January 1, 2020
Memorial Day – May 25, 2020
Independence Day – July 4, 2020
Labor Day – September 7, 2020
Thanksgiving Day – November 26, 2020
Christmas Day – December 25, 2020

International Shipments

We currently offer online orders for the United States and Canada only. Shipments to Canada are via UPS International Shipping (duty + tax included) and a valid street address is required. All transactional amounts are presented in USD, exchange rates can apply. We will gladly process your international shipment over the phone at 1-830-796-7961.